Privacy at Chatfold

Your conversation stays on your device

Chat text, participant names, report titles and dedications are processed in browser memory. They are never included in our payment requests, sent to an AI service, or stored on our server. Closing the page clears this in-memory chat. Downloaded files remain on your device until you delete them.

Optional purchases

If you buy a keepsake pack, your email and payment reference are sent to our payment service and Paystack. Paystack processes the payment details on its hosted checkout. We do not receive your card number. Receipt details are used to verify, restore and support your purchase.

We set essential, HttpOnly cookies to match a checkout to your browser (up to one hour) and remember a verified purchase (up to 90 days). These contain signed purchase information, including receipt email, but no chat text. You can clear these cookies and later restore access with your receipt email and reference.

Hosting and network requests

There are no advertising or analytics trackers. The hosting and payment providers receive ordinary connection information such as your IP address when serving requests. Payment status checks use our own server. The analysis itself requires no external service.

Your choices

Use free analysis without purchasing, export your results as JSON or CSV, or download your original text. Use “Clear chat data” to clear the current chat and report customisation. Downloads are separate files and are not deleted by that button.

Contact

For purchase or privacy enquiries, email info@tinotech.co.za. Include a payment reference if needed, never your conversation. Payment records may need to be retained by the merchant and payment provider for accounting and transaction support.